AFTER-SALES SERVICE

The company persists in the “customer-focused” guidelines, advocates all staffs to pay close attention to the customer demands at any time, and endeavors to provide the solutions for the domestic and overseas customers.

At present, the company has more than 20 after-sales service staffs, who offer the service extending to the prefecture level, contact the customers directly, provide the timely, rapid and considerate service for the customers, and realize the door-to-door service within 24 hours.

Carry out one-year free maintenance and care of the complete machine for the customers, provide the professional training and technical guidance timely to solve the worries of the customers, and reflect the service mode of fast response, timely maintenance and tracking coordination fully.

Service commitment 

· One-year free maintenance and care of the complete machine

· 24-hour door-to-door fast response

· Provide the user consultation service of 7x24 hours

· Establish the user files, and execute the track service